Incidence with shipping
- Do you provide welcome vouchers to your new customers?
- I haven't received all of my order, some products are missing. What should I do?
- Part of my order has been delivered, but it's broken. What should I do?
- The estimated delivery time has been exceeded and the delivery company has not yet delivered my order. What should I do?
- The transport company claims they tried to deliver my order, but I was absent. I claim that I was at the specified address at the time. What should I do?
- The transport company was unable to deliver my parcel because, according to them, the address I provided is incorrect or because the recipient is unknown at that address. What should I do?
- What should I do if I have received a notice of passage from the transport company during my absence?