Payment

Fraud suspect

• I have identified errors in a product sheet (type of wine, denomination). How can I inform you?
• The Drinks&Co team contacted me and asked me for personal data to validate my order. I provided this information, but I don't see my order in the list from my user account. When will the problem be resolved?
• The Drinks&Co team contacted me and asked me for personal data to validate my order. Why?

Invoice request

• I need the invoice for my order. Where can I find it?
• I'm trying to pay and my card doesn't work: I get the message "Transaction rejected". What should I do?

Payment method

• Can I pay by bank transfer?
• Can I pay cash on delivery?
• Can I pay in instalments?
• How can I pay for my order?
• I created an order with "bank transfer" as payment method, but it's an error. I would like to pay by credit card. Can I change the payment method of my order?
• I made an order through bank transfer. How long will it take for you to process my order?

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