First of all, check whether your bank account, Paypal or iDeal has been debited with the amount of the order in question.
If the order has been paid, it should have been registered in our system, but there may be an error in sending emails (for example, check if you made typing errors when entering your email address). If there are no such errors, please contact us by email at support@drinksandco.com or by phone at (+44) 20 3322 2677.
If you have not been charged for the order, the purchase process has not been completed correctly and the order has not been finalized.
I placed an order with you, but I have no confirmation or order number. I can't find my order in my user account either. What should I do?
