Can I request my order to be delivered to a P. O. box?

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• I want my order to be delivered by a specific transport company. Is that possible?
• Can I collect my order at the shipping company?
• The transport company claims they tried to deliver my order, but I was absent. I claim that I was at the specified address at the time. What should I do?
• I chose "in-store delivery" as one of the shipping options. How do I know where and when I can pick up my order?
• My order is a gift for someone else. Can the parcel be delivered in a gift box?