Can I pick up my order from your offices? Maria April 22, 2020 06:20 Updated No, we're sorry. We do not have a physical store or warehouse and we only deliver to the address indicated in the order. Related articles Can I collect my order at the shipping company? I placed an order with you, but I didn't receive a confirmation email. What should I do? I placed an order with you, but I have no confirmation or order number. I can't find my order in my user account either. What should I do?